Refund policy

Damaged or Defective Items

If your item arrives damaged, defective, or incorrect, please contact us immediately at trypolido@gmail.com with your order number and photos of the issue.
We’ll review your case and ensure a replacement or resolution is provided promptly.

Refunds

Refunds are only issued in cases where a replacement cannot be provided for a verified defective or damaged item.
Approved refunds will be processed to your original payment method within 10 business days.

Customer Support

For any questions or concerns, reach out to us at trypolido@gmail.com — our team is always happy to help.